Interactive Webcast -June 2021


PuMP was designed to replace many of the bad habits we traditionally have with performance measurement. It’s natural that when we introduce PuMP to our colleagues, they can feel like we’re saying they’ve always been wrong about measurement. And we can end up with resistance from them instead of buy-in and engagement! So, what do we do about it?

In this Webcast for the PuMP Community, we’re going to explore how we can use polarities to help people see the benefits of PuMP without feeling threatened or making them wrong. You will:

  • Find out what polarities are, and how powerful they can be as an engaging way to introduce new ideas.
  • Explore some of the polarities that put PuMP into balance with old practices, rather than confronting them.
  • Learn one of polarities you can use at the start, when you’re introducing colleagues and leaders to PuMP for the first time.
  • Have your questions about reducing resistance to PuMP and using polarities answered


Removing Resistance to PuMP with Polarity Thinking

    BSEA is a Strategy and Performance Management consulting and training firm that provides simple, practical performance improvement solutions that incorporate proven methodologies and software. Training and change management are an integral part of our solutions.


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