Njeri is an Organizational Change and Communication specialist responsible for ensuring integration of change management and communication to the core services of BSEA. Njeri believes that the organization and the individual “do not relate to two objects separately but to two different yet inseparable aspects of the same human beings” (Norbert Elias) and as such a change initiative for the organization must have a corresponding initiative that supports the people side of change. It is from this perspective that Njeri supports organizations to integrate change and communication processes into the core process an organization. She further demonstrates the need for change and communication practitioners to have well grounded understanding and skills in how performance management flows in the three levels of the organization and role of people at each level.
Njeri is a certified lead Change Management trainer with APMG, UK, a certified and PuMP® Consultant and trainer with Stacey Barr Plc. (Australia), and a balanced scorecard master professional. She is also the lead trainer and consultant at BSEA for Change Management for Strategy and Excellence in Communication course. Over the last 10 years, Njeri has trained and certified over 200 balanced scorecard, change and communication professionals. She has also consulted for clients in government and state corporations, transport, water, banking, insurance, manufacturing, and telecommunications sectors and in the not-for-profit sector in these areas. Her portfolio of clients includes the Bank of Tanzania, Commercial Bank of Africa, Kenya Ports Authority (KPA), Bank of Uganda, Pacis Insurance Company, Uganda Communications Commission, National Information Technology Authority (NITA), Uganda, Tanathi Water Services Board (TAWSB), ZESCO, Ghana Grid Company, National Oil of Kenya, Retirement Benefit Authority, PRSK, the Kenya Red Cross, Uganda Finance Trust, Parliament of Uganda, Kenyatta National Hospital, NSSF-Uganda, NETFUND and the Kenya Red Cross, amongst others.
Away from the office, Njeri works with young college girls at Kimlea Girls Training Centre where she teaches them Self Leadership as they transition into young adults in the business world.
Prior to working with BSEA, Njeri worked with GSK.
Njeri holds an MSc in Organizational Change from Ashridge Business School and a communication degree from Daystar University.
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