BSEA Consult helps organisations manage for results by designing performance measures that reveal what is really happening — not just what is being reported.
We enable leaders to move beyond KPI theatre and compliance reporting, and toward evidence‑based performance conversations that support learning, accountability, and improvement.
Many organisations have no shortage of KPIs — yet still struggle to understand performance.
Common challenges include:
Measures that track activity rather than results
Dashboards that look impressive but offer little insight
Performance reviews that generate pressure, not learning
Confusion about what to manage, what to judge, and what to improve
The problem is not measurement. It is measure design and use.
Managing results requires performance evidence — not just numbers
Results improve when leaders can clearly see:
Whether performance is changing
Whether changes are signals or noise
Whether action is needed — and what kind
This requires measures that are deliberately designed to:
Support learning and improvement
Enable fair and credible accountability
Inform decisions at the right level
We help organisations design performance information that leaders can trust and act on.
Applying the Evidence discipline
Manage for Results focuses on Evidence — how organisations generate reliable performance information.
This includes:
Translating strategic results into well‑designed measures
Distinguishing between different types of performance information
Designing measures for learning versus accountability
Using performance charts to detect real change
The outcome is a performance system that supports better decisions and better conversations.
Performance Measurement Process
For this work, we apply PuMP® (Performance Measurement Process) — developed by Stacey Barr — because it is the most rigorous discipline we know for designing meaningful performance measures.
PuMP® helps organisations:
Clarify what results really mean
Design measures that reflect performance, not activity
Avoid common measurement traps
Build shared understanding of performance information
BSEA Consult is a licensed PuMP® Partner. We integrate PuMP® into our broader execution system — ensuring it strengthens strategy execution rather than becoming a stand‑alone measurement exercise.
Structure • Evidence • Behaviour
Manage for Results focuses primarily on Evidence, but it is designed to work within the full SEB (Structure, Evidence, Behaviour) lens.
In practice, this means:
Measures are anchored to strategic Structure (clear results)
Evidence shapes leadership Behaviour through better conversations and decisions
Without this integration, even good measures fail to improve performance.
Designing good measures once is not enough. Managing for results requires capability — across leaders, practitioners, and teams.
We support organisations to build this capability through a range of PuMP® capability pathways, depending on role, responsibility, and maturity.
These pathways help:
Leaders use performance evidence well
Practitioners design and facilitate meaningful measures
Teams participate effectively in performance conversations
Organisations that strengthen their results management capability gain:
Clear insight into whether performance is improving
Fewer but more meaningful measures
Better‑quality performance conversations
Greater confidence in accountability decisions
Most importantly, leaders gain evidence they can use, not reports they must endure.
Manage for Results is one discipline within BSEA Consult’s integrated execution system.
It connects directly to:
Design Strategy (Structure): defining measurable strategic results
Manage Complexities (Behaviour): responding constructively to performance signals
Managing results well requires both clarity of intent and disciplined leadership behaviour.
Our Manage for Results engagements may include:
Performance measure design workshops
Results Map‑to‑measure alignment sessions
Performance review and dashboard redesign
Coaching leaders on evidence‑based performance conversations
Delivery of PuMP® capability pathways (training, coaching, and facilitated implementation)
Engagements are tailored to organisational context and maturity.
Our Manage for Results engagements may include:
Performance measure design workshops
Results Map‑to‑measure alignment sessions
Performance review and dashboard redesign
Coaching leaders on evidence‑based performance conversations
Engagements are tailored to organisational context and maturity.
If your organisation is measuring a lot but learning little, let’s talk.
Start a Strategic Conversation