Using the PuMP Blueprint for Fast, Easy, and Engaging KPIs, by Stacey Barr.
This book is about making goals measurable, designing the best possible measures for those goals, cascading strategy, effective tracking and reporting performance and using process improvements as the basis for reaching performance targets.
Rethinking the Way We Measure and Drive Organisational Success by Dean R. Spitzer, PhD
This book is not about doing measurement; it is about creating an optimal environment (context) for its effective use. Large organizations collect millions of data points every day, but few are able to establish the right environment for the effective use of that measurement.
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